I’m sorry to hear about the issue you’re experiencing with your Microgo M5. It must be frustrating to turn it off unexpectedly despite being in full charge. Leaving it on the charger for some hours should have resolved the problem, but I understand your concern since it’s still not turning on.
To assist you better, I recommend visiting our website for troubleshooting guides or contacting our customer support team. They will be able to provide you with personalized assistance to get your Microgo M5 up and running again.