Hey, I’m really sorry to hear about your frustrating experience. It’s never easy when you spend your hard-earned money on something and then it breaks so soon, especially with poor customer service on top of it. Waiting for weeks without clear communication must be really stressful. I’ve had similar issues in the past where I felt left in the dark with no updates, and I know how that can make things even worse.
One thing that has helped me with staying on top of communication and getting responses faster is using AI-powered tools like overchat.ai. It’s helped me write clear, concise emails and messages that get attention quicker, making sure I don’t miss any details when communicating with companies. It might not solve the service issue directly, but it can help ensure your follow-ups are more effective and professional.
I hope your scooter gets sorted soon, and you’re back out cruising! Keep pushing for those updates and hopefully you get a resolution soon.