Good day all I though I would right a post on there forum, so has anyone else had bad service or communications with any escooter dealers, shops or repair centers. As I bought my escooter from said place in UK, then it had it faults an broke within 6 weeks of me owning my Inokim. So I contacted the sellers has are the biggest traders and repair shops for escooters in the UK. So they told me without sending it back they would not know what problem was an it would be looked at an then told how the problems would be resolved. So I sent it tracked by parcel force and the company then received it within 2 days of sending, so they have a 10 working day policy which when return it states it could take up to 10 days to look at the scooter/bike etc, so I’ve now been waiting over 4 weeks since they received it. I’ve emailed an tried contacting them in regards to any progress on my scooter I got one message over week ago saying they would look into it an chase up the technician team but because of covid they had no even looked at it yet, but since then I’ve had no reply or told any information even though tried contacting again to see if any news an had no reply. It getting really stressful as I saved up for my lovely scooter and for it to get forgotten about as by time it seen fixed and back to me it could be 6 weeks. I still don’t know what is wrong with it or how it can be repaired. Just a waiting game now I guess!!
I just want it back fixed to start curising on it again.
So wanted to see if anyone else had bad experience like me