Hi! I have a pretty much brandnew megawheels scooter and I have run into an issue I am praying someone can help with. The battery is fully charged, however, whenever I try and ride I get about 5-10 seconds in and an error reading ‘E5’ appears along with an empty battery symbol flashing and the whole thing shuts off and won’t turn back on until it’s plugged in.
Some additional info on my own poor trouble shooting: When I get the wheel spinning but in mid air there seems to be no limit to how long it’ll run. It’s only after I step on the scooter that it stops (I weight 195lb so it’s not a weight issue). Everytime I plug it in to charge it goes red for about 10 seconds and then switches to green. I’ve tried leaving it plugged in for hours too but no luck.
Any help would be very much appreciated!!