That sounds like a battery protection or connection issue, which can sometimes happen with new scooters especially under sudden load changes (letting off the throttle). If it keeps happening, it’s worth checking the battery connectors and contacting the seller while it’s still under warranty.
From a marketplace side, this is exactly why strong Amazon seller management matters good sellers actively handle post-purchase issues like battery faults, replacements, and support instead of leaving buyers stuck with defects.
