I’m retracting my initial post about my Fiebor Q06 scooter. The scooter itself is a well made and fast piece of machinery. I don’t know of many scooters that has 5,600W, 60V, 30Ah dual drive (2,800W each) that you can purchase for 2K. I bought it primarily because my old 800W single drive scooter wouldn’t even pull a slight slope much less a hill. The Q06 is fast. It breezes up any hill it’s challenged with and most of the time just in gear 3 with dual drive engaged. Seldom did I even need turbo mode. The max I got it up to was right at 40mph on a straight and smoothly paved road. Not too bad. You get about 30 miles per charge. It has 11” off road vacuum tires and oil disc breaks. The dual headlights are fairly bright at night plus it has amazing LED lights on the running board. Something I usually kept off. Mine was delivered with a faulty battery however and I haven’t been able to ride it much for long periods of time. Shortly after I put it in either dual drive or engaged turbo mode it would die on me. My biggest mistake was buying direct from the manufacturer in China. But, I didn’t know I had at first. The scooter was sent to me from a warehouse in CA. It was only until I brought the battery to their attention did I know that I had to deal with these people in China. Only one person there speaks English and it is broken and poor at that. In the beginning they treated me well and assured me that they would get a new battery out to me. It’s been over three weeks now and I learned last night it hasn’t even been shipped. All I’ve gotten out of them is excuse after excuse. Now they’re telling me that their warehouse in the states can’t find anyone who will ship it due to safety regulations etc. Just one lie after another. These people never had any intentions on sending me a battery. Once they get your money you are nothing to them. Some have written great reviews about their customer service. Wait until something major happens. And with a scooter it’s not a matter of if, it’s a matter of when. They are going to see that they’re on their own for the most. They might address small things like a new break pads or a blown fuse but with most good things come bad and it’s just a matter of time until they find themselves in the same position as me. If I was mechanically inclined and was able to diagnose/troubleshoot and do my own repairs I would stand behind my original post and say buy this scooter. But, most aren’t in the beginning. It’s something they pick up over time just like anything else. Other than a cheap kickstand, etc. I am that impressed with this scooter. Granted, it’s no Rion2. But it does just about everything they claim it will.
I contacted my bank and have requested a charge back and stand a good chance of getting one. I tried to return it and was told if I did send it back it would just get lost and I would be out both the money and a scooter. I’ve also filed a complaint with Consumer Affairs Fraud Division but I’m sure not much will come of it. China and other countries are notorious for doing this and the buyer is usually the one who ends up getting the short end of the stick. So, if this post helps even one person then it will be worth it. Do NOT ever buy a product from a manufacturer out of China. Chances are you will live to regret it. If only they cared about their customers and made them whole when something went wrong this would be an awesome product. I wanted one that rode smooth, didn’t jerk you all over the place, one that you could get at least 30 miles per charge, one that would go about 40mph if not more and most importantly one that would tackle just about any hill/incline it was faced with.
If I’m having this much trouble with my warranty and manufacturer I can only imagine how many others are in the same boat. This company will probably be one that’s forced to close it’s doors. They simply don’t care about you after they get your money.