Kugoo Kirin M3 NFC chip not working

SamwiseThebravee

Hello there, I just bought M3(g1)
After 2 days my NFC chip stopped working and I can’t ride it anymore, did anyone had a similar experience? Anyone can help me find what could be the issue?
It works some of the time but it’s pretty much unusable, I don’t understand how could that happen to brand new scooter

PaulN

SamwiseThebravee
Now that i have a little experience with my Yume, try to look for simple causes yourself, the main one being just something not plugged in that may have fallen out getting shipped from China. or not tightly inserted - terminal screws. loose etc.

I know it sucks to have to do your own troubleshooting, but it seems this hobby id turning us all into low level techs 🙂

ItsAqua

Did you contact the place you brought from?

SamwiseThebravee

ItsAqua I did yes, they sent me some things I could try

Cleaning the antenna:

Rebinding the NFC chip: https://forum.electric-scooter.guide/assets/files/2022-10-05/1664964037-971011-nfc-card-rebinding.pdf

Sadly neither of them worked for me, I’m waiting for their further reply.

SamwiseThebravee

PaulN they sent me some instructions what could be the issue (see above), sadly they did not work, only thing for now is I found a setting with the bluetooth app to turn off the NFC locking so I’m not stranded with my scooter again.
It works but I’m sad it’s a brand new scooter that already doesn’t work how it’s supposed to :/